Cleaning supplies, sanitary supplies and
cleaning products specialist in Montreal
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Our vision
Our main purpose is oriented towards customer service. We constantly
aims to make a significant and positive difference in their everyday
life by providing them with solutions to their daily problems.
Every day we perform actions in agreement with the thoughts,
feelings, desires and needs of our colleagues, customers,
suppliers and employees. We communicate and increase our
reach by developing our brand and our corporate culture.
In good or bad times, we demonstrate our leadership and we
challenge ourselves to work with you for the better.
Our mission
Lalema's main objective is to satisfy our ever growing clientele's
needs, by supplying them with green cleaning products and quality
equipment and consulting services for sanitary maintenance.
We offer an ever-widening range of products that are adapted to
the needs of our clientele while fully respecting the environment.
The Lalema team is constantly striving to get customer satisfaction
in harmony and respect.
We can count on the support and encouragement of management to
achieve this objective. On a daily basis, we encourage better
business relationships with our employees, clients, suppliers
and collaborators.
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Our values
- Respect
- Initiative
- Enthusiasm
- Creativity
- Excellence
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Our sustainable development policy
Lalema is committed to integrate, as part of its activities,
actions that promote sustainable development to meet the present
needs while maintaining the ability of future generations to meet
theirs. These commitments are economic, social and environmental.
To meet our objectives of sustainable development, we are committed to:
• Optimize the economic performance of our business while
developing our exemplary corporate responsibility.
• Promote ecological green cleaning and sustainable development
with our customers and our employees.
• Improve communication and mobilize, to create an amazing
organization, scalable and generous.
Quality policy
The direction of Lalema inc. undertakes in this policy to develop
resources, structures, procedures and means of control to meet the
requirements of the international standard of ISO 9001:2015 Quality
Management.
Quality management is a fundamental step of our company to meet
to the market requirements. As such, we must continually develop
our ability to provide products and services satisfying our customer’s
expectations.
The management and all staff must implement the provisions of the
quality system manuals and continually seek to improve the effectiveness
of its quality system. Each of us is an actor in our competitiveness,
in a spirit of cooperation and mutual assistance and a source of
motivation and improvement to others.
Our suppliers are also invited to participate in our quality approach.
Annually at the management review, quality policy is reviewed for
its appropriateness and quality objectives (measurable and at
appropriate levels) are fixed and revised to ensure that the
quality policy is enforced.
This policy is explained to all company employees. With management
review meetings, we ensure that our quality system remains effective,
efficient and subject to continuous improvement.
Partenaires & certifications
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